PRIVACY POLICY

Last Updated: November 22, 2025

This Privacy Policy explains how MWBE Solutions LLC (doing business as CertifyEase) (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, use our MWBE certification services, or interact with us in any other way. If you do not agree with this Policy, please do not use our services.

If you have any questions, contact us at info@certifyease.com

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1. INFORMATION WE COLLECT

We collect information in two ways: (1) information you voluntarily provide, and (2) information collected automatically when you use our website and services.

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A. Information You Provide to Us

Depending on how you interact with us, we may collect the following personal information:

Name
Phone number
Email address
Mailing address
Job title
Business name
Industry
Any documents or information you provide for MWBE certification purposes

You must provide accurate information and notify us of any updates.

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B. Sensitive Information

We generally do not request sensitive personal information. If sensitive information becomes necessary for a specific service and you choose to provide it, we will only use it with your consent or as permitted by law.

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C. Social Media Login Information

If you choose to sign in or connect through a social media platform, we may receive profile information from that provider. The information we receive depends on your privacy settings with that platform.

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D. Information Collected Automatically

When you visit our website or use our services, we automatically collect:

IP address
Browser type and device details
Operating system
Referring URLs
Usage information such as pages viewed, time spent, clicks, and other interaction data
General location data (based on your IP address)
Log files and diagnostic data

We also use cookies and similar technologies. You can manage cookies through your browser settings. Our full Cookie Policy is available at:
https://certifyease.com/cookie-policy

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E. Google Services and Analytics

If you use features that integrate with Google APIs, we handle that data in accordance with Google’s API Services User Data Policy. We may also use Google Analytics to understand usage patterns. You may opt out at:
https://tools.google.com/dlpage/gaoptout

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2. HOW WE USE YOUR INFORMATION

We use personal information to:

Provide and manage MWBE certification and related services
Communicate with you
Respond to inquiries
Improve our website and service experience
Maintain the security and integrity of our systems
Meet legal, regulatory, or compliance obligations

We only process your information when we have a lawful basis to do so.

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3. WHEN WE SHARE YOUR INFORMATION

We may share your information:

With service providers that help us operate our business
With government agencies as required to complete MWBE certification filings
When legally required (e.g., in response to subpoenas or court orders)
When necessary to protect our rights, prevent fraud, or ensure security
With your consent in specific situations

We do not sell your personal information.

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4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tools to:

Keep the website functioning properly
Remember your preferences
Analyze site activity
Improve performance

You may disable cookies through your browser; however, some features may not function correctly.
Full details: https://certifyease.com/cookie-policy

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5. SOCIAL MEDIA LOGINS

If you log in through a social platform, we may receive certain profile data. We use this information solely for account access or identification purposes.

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6. DATA RETENTION

We keep your information only as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements

When information is no longer needed, we securely delete it.

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7. HOW WE PROTECT YOUR INFORMATION

We use administrative, technical, and physical safeguards to protect personal information. While we work hard to secure your data, no method of electronic storage or transmission is completely secure.

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8. CHILDREN’S PRIVACY

We do not knowingly collect information from individuals under 18. If we learn that a minor has provided personal information, we will delete it.

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9. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights such as:

Accessing the personal information we hold about you
Requesting corrections
Requesting deletion
Opting out of certain data uses
Withdrawing consent

To exercise your rights, email info@certifyease.com.

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10. DO-NOT-TRACK (DNT) SIGNALS

We do not currently respond to DNT browser signals because no uniform standard exists.

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11. U.S. STATE-SPECIFIC RIGHTS

Certain states, such as California, Virginia, Colorado, and others, may provide residents with additional rights regarding personal data. If applicable, we will honor those rights in accordance with the state’s privacy laws. To make a request, email us.

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12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the latest version. Continued use of our services means you accept any changes.

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13. CONTACT US

If you have questions about this Privacy Policy, contact us at:

MWBE Solutions LLC (CertifyEase)
Email: info@certifyease.com

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14. REQUEST TO REVIEW OR DELETE YOUR DATA

If you want to review, update, or delete the information we have collected, email:

info@certifyease.com

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