TERMS OF SERVICE
Last Updated: November 22, 2025

‍These Terms of Service (“Terms”) govern your use of the CertifyEase website, tools, and services offered by MWBE Solutions LLC (“CertifyEase,” “we,” “us,” or “our”).

By accessing or using our services, you agree to these Terms. If you do not agree, please do not use CertifyEase.

1. OVERVIEW OF OUR SERVICES
‍CertifyEase provides administrative support, guidance, and document preparation for New York City and New York State MWBE certification and renewals.
We are not a government agency, law firm, or the MWBE certification authority. We do not guarantee approval, certification, or any government outcome—final decisions are made solely by the issuing agency.
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‍2. ELIGIBILITY
‍To use our services, you must:Be at least 18 years oldBe authorized to act on behalf of the business you are submitting information forProvide accurate, complete informationYou may not use our services for fraudulent, unlawful, or misleading purposes.
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‍3. YOUR RESPONSIBILITIES
‍You agree to:Provide accurate and updated informationRespond to requests for additional documentationUse CertifyEase in compliance with all applicable lawsMaintain control of any login credentials you useReview all documents before submission to ensure accuracyYou are solely responsible for the accuracy of the information you provide.

4. CERTIFYEASE’S ROLE
‍We provide administrative and document-preparation support, including:Helping you gather the information required for MWBE certificationPreparing required forms and supporting materialsSubmitting applications on your behalf when authorizedTracking certification progressAdvising on renewal timelinesWe do not provide legal advice, tax advice, or professional assurance of certification results.

‍5. FEES AND PAYMENT
‍Fees for services will be clearly stated before work begins. By purchasing our services, you agree to:Pay all fees when dueProvide accurate billing informationUnderstand that fees are nonrefundable once work begins, as our work involves time-based service deliveryIf you fail to pay, we may suspend or terminate services.

‍6. NO GUARANTEES OF OUTCOME
‍MWBE certification decisions are made exclusively by the relevant government agencies.
CertifyEase cannot and does not guarantee:Certification or approvalFaster processing by the governmentA specific outcomeSuccess of appeals or reapplicationsWe commit to providing high-quality administrative support, but the final decision is outside our control.

‍7. USER CONTENT AND DOCUMENTS
‍Any information, documents, or files you upload are considered “User Content.”
By providing User Content, you grant us permission to:Review and process your informationPrepare documentsSubmit applications on your behalf when authorizedCommunicate with government agencies as requiredWe do not claim ownership over your business documents.

‍8. PRIVACY
‍Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal information.
You can view the policy at:https://certifyease.com/privacy-policy


‍9. INTELLECTUAL PROPERTY
‍All content on the CertifyEase website—including text, graphics, branding, videos, and software—is owned by CertifyEase or licensed to us. You may not:CopyReproduceResellModifyReverse-engineerany part of our services without express written permission.

‍10. PROHIBITED USES
‍You agree not to use our services to:Submit fraudulent or misleading applicationsViolate government regulationsMisrepresent your business qualificationsInterfere with the operation of our websiteAttempt to gain unauthorized access to our systemsMine, scrape, or harvest data from our platformViolation of this section may result in immediate termination.

‍11. THIRD-PARTY SERVICES
‍We may integrate with or link to third-party tools such as:Government portalsGoogle AnalyticsPayment processorsEmail or communication platformsWe are not responsible for third-party actions, policies, or failures.

‍12. DISCLAIMER OF WARRANTIES
‍CertifyEase provides its services “as is” and “as available” without warranties of any kind, express or implied.
We do not warrant that:Services will be uninterrupted or error-freeDocuments are free from errors after you approve themGovernment agencies will accept, approve, or process your application within any timelineUse our services at your own discretion and risk.

‍13. LIMITATION OF LIABILITY
‍To the fullest extent allowed by law:CertifyEase is not liable for indirect, incidental, or consequential damagesOur total liability is limited to the amount you paid for the specific serviceWe are not responsible for:Government delays or denialsChanges in agency requirementsErrors in information you providedLoss of business opportunities due to certification outcomes

‍14. INDEMNIFICATION
‍You agree to defend, indemnify, and hold CertifyEase harmless from any claims, losses, or damages arising from:Your use of our servicesYour inaccurate informationYour violation of these TermsYour interactions with certification agencies

‍15. TERMINATION
‍We may suspend or terminate access to our services at any time, including if:You violate these TermsYou provide false or misleading informationYou misuse our servicesYour payment fails or is reversedYou may stop using our services at any time.

‍16. CHANGES TO THESE TERMS
‍We may update these Terms from time to time. The “Last Updated” date reflects the latest version. Continued use of our services means you accept the updated Terms.

‍17. GOVERNING LAW
‍These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules.

‍18. CONTACT US
‍If you have questions about these Terms, contact us at:MWBE Solutions LLC (CertifyEase)
Email: info@certifyease.com